We visited the clinic after a family member had lice to check if we had gotten it from them. Unfortunately my daughter and I had gotten it. The treatment was easy and painless. Having a guarantee gave me a real peace of mind. The staff was friendly and provided me with a ton of information. Since I had no experience with lice I had a lot of questions and they took time to answer them all. We will definitely go back should we ever need help again in the future.